Developing Measurement Frameworks

August 20, 2013

Best practices in the development, design and implementation of measurement frameworks (benchmarks, standards, rating systems, etc.).

Agile UX Research for Designing ‘Everyday Analytics’

February 6, 2013

Designing “dashboards” to help therapists make use of data.

Sketching the User Experience as a Diagnostic

January 3, 2013

Simple sketches convey a lot about how technology in a therapy session informs the interactions between therapist and patient.

Flows in the Flood: Mapping Communication Flows During Irene

September 21, 2012

Documenting the information flows around Hurricane Irene.

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Material Wealth

September 8, 2012

When I started work on my visual ethnography project WEALTH, I had the uncomfortable feeling that it was going to make me want to give away everything I owned.

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Digital Life Portraits

May 8, 2012

Visual ethnography of life in the digital world, in collaboration with Finnish researcher Minna Aslama’s Digital Living project.

McGannon Center & book

September 5, 2011

As fellows we’re working on a book on using user-focused, community-based research to make a difference in addressing complex problems.

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Zones of Silence

May 2, 2010

An article on how digital divide work frequently obscures what it is like on “the other side of the information highway”.

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Broadband Adoption in Low-Income Communities

March 2, 2010

Our report on broadband adoption commissioned by the FCC is now available from the Social Science Research Council.

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Four Conversations on Greening ICT

February 23, 2010

Two architects, an artist, an analyst and an activist go deep on the promises and perils of information and communication technologies vis-à-vis the environment.

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